Frequently Asked Questions

TwitterXZ is a free Twitter/X video and image download tool. It's simple to use: 1) Copy the Twitter post link; 2) Paste it into our input box; 3) Click parse; 4) Select quality and download. The whole process takes only a few seconds.

TwitterXZ supports downloading all media content on Twitter/X, including: MP4 videos (supports multiple resolutions like 1080p, 720p, 480p), GIF animations, JPG/PNG/WEBP images. Whether it's a single file or a post containing multiple media files, all can be downloaded.

Not at all! TwitterXZ requires no registration, no login, and no personal information. Just copy the post link and use it directly, protecting your privacy and security.

We support all common Twitter/X link formats, including: twitter.com/username/status/id, x.com/username/status/id, mobile.twitter.com, etc. If you encounter unrecognized links, try different formats.

TwitterXZ is completely safe, our website has undergone strict security testing. We don't provide any downloadable software, all operations are completed in the browser, and no programs are installed on your device. Downloaded files are original files directly from Twitter's official servers.

We don't save any user download records, browsing history, or personal information. All parsing and download operations are performed in real-time without storing any data on our servers. Your privacy and security are our top priority.

Downloading public content from Twitter for personal use is generally legal. However, please note: 1) For personal use only, not for commercial purposes; 2) Don't infringe on others' copyrights; 3) Don't distribute downloaded content without authorization. Please comply with relevant laws and Twitter's terms of service.

No! We only need the public link of the post, no access to your Twitter account. The entire download process is completely anonymous, we cannot obtain your Twitter username, password, or any account information.

Link parsing failure may be due to: 1) The post has been deleted or set to private; 2) The post contains no media content; 3) Network connection issues; 4) Incorrect link format. It's recommended to check if the link is correct, or try different link formats (such as changing x.com to twitter.com).

Download speed mainly depends on your network environment and file size. Suggestions: 1) Ensure stable network connection; 2) Choose appropriate video quality (lower quality downloads faster); 3) Avoid downloading during peak network hours; 4) Close other network-consuming applications. If the problem persists, try again later.

This is usually because Twitter stores video and audio separately. We try to provide complete videos with audio. If you encounter silent videos, it might be: 1) The original post is a silent video; 2) Network transmission issues. It's recommended to re-parse or try different quality options.

Currently TwitterXZ supports batch downloading within a single post (such as multiple images in one post can be downloaded at once), but doesn't support batch processing of multiple posts. You need to process each post link individually. We're considering adding batch processing functionality in future versions.

Absolutely! TwitterXZ uses responsive design and works perfectly on phones, tablets, and computers. Mobile operation is equally simple: copy link, paste, download. Downloaded files are saved to your device's default download folder.

TwitterXZ supports all mainstream browsers, including: Chrome, Firefox, Safari, Edge, Opera, etc. It's recommended to use the latest browser version for the best experience. If you encounter compatibility issues, try updating your browser or clearing cache.

On iOS devices, after clicking download, select 'Save to Photos' or 'Save to Files'. For Safari browser, you may need to long-press the download link and select 'Download Linked File'. Some formats may require third-party apps to open.

Downloaded files on Android devices are usually saved in the 'Downloads' folder, with paths like /storage/emulated/0/Download/ or /sdcard/Download/. You can also find downloaded files in your browser's download manager.

Yes! TwitterXZ is completely free with no hidden fees. You can use all features unlimited times, including HD video downloads, batch image downloads, etc. We promise to provide basic services free forever.

Currently there are no strict usage limits. However, to ensure service quality, we may limit abnormal usage behavior. Under normal usage, you can use our service anytime.

We promise that basic download functionality will remain free forever. If we introduce premium features in the future (such as batch processing, API access, ad-free experience, etc.), there may be paid options, but this won't affect current free services.