TwitterXZ Help Center
Find answers to common questions, troubleshooting guides, and step-by-step tutorials for downloading Twitter/X videos.
Quick Start Guide
Learn how to download Twitter videos in 3 simple steps
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FAQ
Browse frequently asked questions and detailed answers
Getting Started
How to Download Twitter/X Videos
- Copy the URL of the Twitter/X post containing the video
- Paste the URL into the TwitterXZ input field on our homepage
- Click the "Parse" button to analyze the content
- Select your preferred video quality (1080p, 720p, 480p)
- Click "Download" to save the video to your device
Tip: Make sure the tweet is public. Private tweets cannot be downloaded.
Supported Content Types
MP4 Videos
Up to 1080p resolution
GIF Animations
Original quality preserved
Images
JPG, PNG, WEBP formats
Batch Download
Multiple files at once
Common Issues & Solutions
Video download is failing or not working
Possible causes and solutions:
- Ensure the tweet is public (private tweets cannot be downloaded)
- Check that the URL is complete and correctly formatted
- Try refreshing the page and attempting the download again
- Clear your browser cache and cookies
- Disable ad blockers temporarily
- Try using a different browser (Chrome, Firefox, Safari)
"Link not supported" or "Invalid URL" error
Supported URL formats:
- https://twitter.com/username/status/1234567890
- https://x.com/username/status/1234567890
- https://mobile.twitter.com/username/status/1234567890
Make sure:
- The URL includes the full status ID
- The tweet contains media content (video, GIF, or images)
- You're copying the direct tweet URL, not a retweet URL
Download is very slow or gets stuck
Try these solutions:
- Check your internet connection speed
- Try downloading during off-peak hours
- Select a lower video quality (720p instead of 1080p)
- Close other bandwidth-intensive applications
- Try using a VPN if your ISP is throttling connections
Mobile device issues
Mobile-specific tips:
- Use the Twitter app's "Share" feature to copy the link
- Long-press the download link and select "Download" or "Save"
- Check your device's download folder or gallery
- Ensure you have sufficient storage space
- Grant browser permissions to download files
Advanced Features
Quality Selection Guide
| Quality | Resolution | File Size | Best For |
|---|---|---|---|
| 1080p | 1920×1080 | Large | High-quality viewing, editing |
| 720p | 1280×720 | Medium | Good balance of quality and size |
| 480p | 854×480 | Small | Quick sharing, limited storage |
Browser Compatibility
Fully Supported
Fully Supported
Fully Supported
Fully Supported
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